Onboarding / Payment / Promotion Service Outage Notice
Incident Report for GGNetwork
Resolved
This incident has been resolved.
Posted May 31, 2024 - 16:36 UTC
Monitoring
The issue has been resolved, and we will continue to monitor the stability of our system.
Posted May 31, 2024 - 16:02 UTC
Update
We are actively working on a resolution. We estimate that the issue will be fixed by 15:00 UTC
Posted May 31, 2024 - 10:57 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted May 31, 2024 - 10:52 UTC
Investigating
We are currently experiencing an outage affecting our Onboarding, Payment, and Promotion services. Players with funded wallets can still log in and play without any issues.
Posted May 31, 2024 - 10:48 UTC
This incident affected: Payment and Promotion.