Temporary issue in Get Balance

Incident Report for GGNetwork

Resolved

This incident has been resolved.

Posted May 31, 2023 - 13:15 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 31, 2023 - 13:00 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted May 31, 2023 - 12:45 UTC

Investigating

The issue regarding get balance has occurred temporarily. Players in certain regions may not be able to get the balance.

Posted May 31, 2023 - 12:30 UTC

This incident affected: Account Service.