Issue on displaying balance in some regions.

Incident Report for GGNetwork

Resolved

The mobile version has been fixed as well.

Posted Apr 18, 2024 - 11:09 UTC

Monitoring

fixed for the desktop version first.

Posted Apr 18, 2024 - 10:24 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 18, 2024 - 09:18 UTC

Investigating

We found the issue that the players in some regions of Europe may be experiencing the avatar and balance not displaying. We are currently investigating and plan to fix it promptly

Posted Apr 18, 2024 - 08:58 UTC

This incident affected: GGPoker (Lobby).