An issue on Rush & Cash service and low stake only

Incident Report for GGNetwork

Resolved

This incident has been resolved.

Posted Jan 02, 2024 - 20:00 UTC

Update

We are continuing to monitor for any further issues.

Posted Jan 02, 2024 - 19:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 02, 2024 - 19:21 UTC

Update

The traffic is being relieved in some blinds such as $0.02/$0.05. But the delay is still occurring at $0.01/0.02

Posted Jan 02, 2024 - 16:25 UTC

Identified

Due to the heavy traffic, player may experience a delay when trying to buy in to the low stakes such as $0.02/$0.05 and below in Hold'em only

Posted Jan 02, 2024 - 13:33 UTC

This incident affected: Rush & Cash.