Network connection issue in Certain Region

Incident Report for GGNetwork

Resolved

This incident has been resolved.

Posted May 12, 2023 - 12:13 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 12, 2023 - 12:13 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted May 12, 2023 - 10:24 UTC

Investigating

Network connection issue has occurred in some regions. When attempting to login from a certain area(s), players may experience network latency.

Posted May 12, 2023 - 10:00 UTC

This incident affected: Login Service.