Intermittent Login and Wallet Balance Issues

Incident Report for GGNetwork

Resolved

This incident has been resolved.

Posted Nov 26, 2022 - 13:02 UTC

Monitoring

A fix has been applied and we'll continue to monitor the situation.

Posted Nov 26, 2022 - 12:14 UTC

Investigating

We are currently investigating reports of issues with login, ticket bonus claim, and wallet balance not showing for some players.

Posted Nov 26, 2022 - 10:34 UTC

This incident affected: Login Service.