Temporary Buy-In Error and Wallet Balance Issues

Incident Report for GGNetwork

Resolved

This incident has been resolved.
Posted 2 years ago. May 19, 2023 - 21:11 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted 2 years ago. May 19, 2023 - 21:10 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted 2 years ago. May 19, 2023 - 21:10 UTC

Investigating

Issues have arisen regarding Buy-In and Wallet Balance. Players in certain regions may experience problems with Buy-In and may not be able to get their balance.
Posted 2 years ago. May 19, 2023 - 20:04 UTC
This incident affected: GGPoker (Account Service, Cash Games).